Frequently Asked Questions

Do you donate a portion of your sales?

Yes I do! I have set up a fund in my own name—here is the link to that page Dana Pepper Bouton Endowment Fund for more information. 30% of all wall art sales and 100% of all greeting card and postcard sales go to the fund.

What is the shipping cost for wall art?

The shipping cost of $6.00 for each wall art piece, regardless of the size you order will be shown at checkout. The wall art will be sent by UPS directly from the lab within 7-10 working days.

What is the shipping cost for the greeting cards and postcards?

The shipping cost is $6.00. The cards are sent via USPS within 7-10 working days..

Can I purchase wall art and greeting cards in one order?

Yes, I’ve streamlined the shipping process so you can order both at the same time.

How can I see more detail in the images I view online?

Double click on each image to view it full size on your browser. There is also a + symbol that will appear on your cursor which gives you a more detailed view. I can also send the image via email for you to view as a larger size.

Are the fine art enlargements available as framed prints?

The fine art paper enlargements are not available as framed prints. However, there is enough white space around each enlargement so you don’t have to pay for a custom mat; you can just purchase any style of frame you’d like that is the exact size of the print you order. In addition, you don’t cut off any part of the image in the custom mat and framing process.

Will the watermark of your logo be in the wall art or the stationery that I receive?

No, when you purchase the wall art or stationery, the watermark will be removed.

What if I want a different wall art size than the ones you have listed?

In some cases, I may be able to offer the wall art in a different size or something close. I only listed just a few size choices that the lab has available just to simplify the ordering process, so it’s possible I can find a size that fits on your wall.

Can you deliver the art and/or the stationery sooner than 7-10 working days?

In most cases, the wall art will be delivered to you straight from the lab via UPS within 5-7 working days. I just put an extra cushion on the turnaround in case there are other snags, like the holidays or inclement weather. The stationery is sent via USPS and will usually get to you within 5-7 working days. Again there is the extra cushion of time in case the post office delays delivery due to the holidays or inclement weather.

Do you deliver to PO Boxes?

I do not deliver to post office boxes due to the size of the wall art. There is a small chance that the package will be damaged or lost if it sits in the back of the facility for more than a few days. Although envelopes for the stationery are smaller, there is the same chance that the envelope is too large for the PO box and it will get lost.

Can I get a rush on my order delivery?

Sure. The cost would be 100% of the total and would be delivered to you within 3 business days of your order.

How is the art packaged for delivery?

The art is packaged using a slim cardboard box. The lab takes extra care in wrapping these pieces with lots of bubble wrap, extra cardboard and tape to keep the art work in place, so please open the package carefully so as not to damage the surface of the print.

How long do these wall art pieces last?

The art is made using archival inks and material that should last 100 years!

How do I take care of my art?

Just wipe it carefully with a dry cotton cloth. The wood and metal might get damaged if the surface is cleaned with an abrasive cloth or liquid cleaners.

Feel free to email me at dana@dpbphoto.com or contact me at 213.595.1784 if you have any other questions or concerns!